Frequently Asked Questions

  1. Can I order fabric samples?

    We have samples of all of the fabrics featured on decush. To order a sample of a fabric for $3 plus postage and handling simply click on the order button while viewing a fabric's details.

  2. How long will it take for my cushions to arrive?

    Our cushion covers are made to order so depending on our current volume of orders and availability of fabric the time it takes to make and deliver the cushions can vary.

    An estimate for the making and delivery time of your cushions can be seen while viewing fabrics and when completing an order. It will usually take 5 - 20 business days for you to receive your order.

    For orders of more than two cushions the cushions will be sent in sets of two as soon as they are ready.

  3. What happens when I order cushion covers with a Ruched or Corded edge?

    As we use a large variety of Ruching and Cording we feel that in order to simplify the customisation process it is better to provide a selection of base colours for you to choose from, our in-house design team then matches the fabric with the perfect finish.

  4. What if I have a special request?

    When creating a cushion feel free to make a special request. Once you have completed your order we will endeavour to help you find a solution via email.

  5. Can I order fabric by the meter?

    You sure can.

  6. I am an Architect, Specifier, Interior Designer, Decorator or work in the design industry and am interested in a commercial account with decush.

    Click here for more information and to register for a commercial account.

  7. Ordering And Delivery

    We use the Commonwealth Bank payment gateway to securely process your payment, when the cushions are ready for delivery we send them via Australia Post to your home address. We don't store your credit card details and never share your personal information.

Design by decush Art by decush